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''Delivering Real Business Value using FDD'' - Grant Cause, Managing Director, IT Projects Services Pty. Ltd. (2004) ''Software Quality Management Planning Model (SQuaMaPMo)'' - Muhammad Mahbub Hussain, Deputy Team Lead (SQA), Member, Institute of Engineers, Bangladesh (IEB) (2007) ''Measuring Quality Metrics for Web Applications'' - Ben Lilburne, Prajwol Devkota, Khaled Md. Khan, School of Computing and IT, University of Western Sydney (IRMA Internationl COnference, 2004) ''What Makes Good Research in Software Engineering?'' - Mary Shaw, School of Computer Science, Carnegie Mellon University (2002)

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